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Cancellation & Refund Policy

At ChampCric, we strive to provide a seamless and enjoyable experience for all users. However, we understand that certain situations may require contest cancellations or refund requests. This policy explains the conditions under which cancellations and refunds are processed.

  • 1. User-Initiated Contest Cancellation

    Before Contest Start: If you wish to withdraw from a contest before it begins, you may cancel your participation within the timeframe mentioned on the contest page. In such cases, any entry fees paid will be refunded to your ChampCric account balance.

    After Contest Begins: Once a contest is live, cancellations are not permitted. Entry fees become non-refundable as results depend on real-world player performances.

  • 2. Contest Cancellation by ChampCric

    Insufficient Entries: If a contest does not meet the required minimum participants, ChampCric reserves the right to cancel it. In this case, all entry fees will be fully refunded to users.

    Technical Issues: If a contest is affected by technical errors, system malfunctions, or any unforeseen disruptions, we may cancel it and provide refunds to affected participants.

    Violation of Terms: If a contest is canceled due to user violations of our Fair Play Policy, refunds will not be issued to the involved accounts.

  • 3. Refund Eligibility

    Refunds are applicable in the following cases:

    • Contest cancellation by ChampCric.
    • Pre-contest user-initiated cancellations.
    • Billing or transaction errors.

    Refund Processing: Refunds will be credited to your ChampCric account balance and can be used for future contests or withdrawn per our withdrawal policies.

    Non-Refundable Cases:

    • Disqualification due to rule violations.
    • Losses incurred during gameplay based on real-life player performances.
    • Refund requests made after the contest has concluded.

  • 4. Withdrawals from Account Balance

    Requesting a Withdrawal: Users can request withdrawals of their account balance at any time, subject to the minimum withdrawal amount mentioned on our platform.

    Processing Time: Withdrawal requests are usually processed within 3-5 business days. However, processing times may vary depending on your payment provider.

    Transaction Fees: Certain withdrawal requests may be subject to a minimal processing fee, which will be displayed at the time of the request.

  • 5. How to Request a Refund or Cancellation

    Contact Support: If you need to cancel a contest entry or request a refund, please reach out to our support team at . Provide relevant details such as your account information, contest name, and reason for your request.

    Processing Requests: Our team will review your request and respond within 24-48 hours. Additional information may be requested if necessary.

  • 6. Policy Updates

    ChampCric reserves the right to modify this Cancellation & Refund Policy at any time. Updated policies will be posted on this page, and continued use of our services after any changes indicates acceptance of the revised terms.

  • 7. Need Help?

    If you have any concerns regarding this policy, please contact our support team at . We are happy to assist you.